DSCRC
Privacy Policy

Last Updated: July 11, 2026

Desert Spring Community Resource Center respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

Who We Are

Desert Spring Community Resource Center, also referred to as “DSCRC,” “we,” “our,” or “us,” is a nonprofit organization based in Las Vegas, Nevada.

Our website address is:

https://dscrc.org

Our contact information is:

Desert Spring Community Resource Center
120 N. Pavilion Center Drive
Las Vegas, NV 89144

Phone: (725) 295-1180
Email: Pantry@DSCRC.org

Information This Policy Covers

This Privacy Policy applies to information collected through the DSCRC website and through communications or services connected to the website.

Some services, including appointment scheduling, volunteer management, social media, and online donations, may be provided through third-party websites or platforms. Those services may have their own privacy policies and data-handling practices.

Information We Collect

The information we collect depends on how you interact with DSCRC and the website.

Information You Provide Through the Contact Form

When you submit the website contact form, we may collect:

Your name
Your telephone number
Your email address
The contents of your message
Any other information you voluntarily provide

Please do not submit Social Security numbers, financial account numbers, medical records, or other highly sensitive information through the general contact form.

Appointment and Pantry Service Information

Pantry appointments are scheduled through SimplyBook.me or another appointment scheduling provider used by DSCRC.

When you schedule, cancel, or modify an appointment, the scheduling service may collect information such as:

Your name
Your email address
Your telephone number
Your selected appointment date and time
Appointment notes or service details
Other information requested during the scheduling process

DSCRC may receive information needed to manage your appointment and provide pantry services.

During an in-person pantry visit, DSCRC or its community partners may request identification, a local address, household information, and other information needed for registration or service administration. This information may be entered into systems operated by DSCRC’s partners, including the Three Square Oasis system.

Donation Information

Online donations are processed through Zeffy or another fundraising and payment platform selected by DSCRC.

When you make a donation, DSCRC may receive information such as:

Your name
Your contact information
The donation amount
Whether the donation is one-time or recurring
Transaction and receipt information
Any message or dedication you provide

Payment information is processed by the payment platform. DSCRC does not directly process or store complete debit card, credit card, or banking account numbers submitted through the third-party donation form.

Volunteer Information

When you contact DSCRC about volunteering or register through a volunteer management platform, we may collect information such as:

Your name
Your contact information
Your availability
Volunteer interests and preferred assignments
Training information
Volunteer hours
Emergency or safety-related information
Other information needed to coordinate volunteer activities

Volunteer information may be managed through a third-party service such as Civic Champs.

Communications With DSCRC

If you contact us by telephone, email, social media, or another method, we may retain your contact information and the contents of your communication so we can respond and maintain appropriate organizational records.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically. This may include:

Your Internet Protocol address
Browser type
Device type
Operating system
Pages viewed
Links selected
Referring website
Approximate geographic area
Date and time of the visit
Website performance and error information

This information may be collected through website logs, cookies, analytics tools, security services, and similar technologies.

Comments and Website Accounts

The DSCRC website is not generally intended as a public discussion forum and does not ordinarily offer public account registration.

If commenting or account features are enabled, WordPress or related services may collect the information entered by the user, along with an IP address and browser information. This information may be used for account administration, moderation, security, and spam detection.

How We Use Information

DSCRC may use collected information to:

Respond to questions and requests
Schedule and manage pantry appointments
Provide food assistance and community resource connections
Register and assist pantry guests
Coordinate volunteers and volunteer activities
Process donations and maintain contribution records
Provide confirmations, receipts, reminders, or service updates
Maintain organizational, financial, and legal records
Improve the website and understand how visitors use it
Protect the website, DSCRC, its guests, volunteers, donors, and staff
Detect fraud, spam, misuse, or security threats
Comply with applicable legal or regulatory obligations
Communicate about DSCRC programs, services, events, or opportunities when appropriate

DSCRC will not use personal information for purposes that are materially different from those described in this policy without providing appropriate notice.

Cookies and Similar Technologies

Cookies are small files placed on your device when you visit a website. DSCRC and its service providers may use cookies and similar technologies for website operation, security, analytics, and user convenience.

Essential Cookies

WordPress, website plugins, security tools, and hosting services may use cookies necessary for basic website operation, fraud prevention, form security, and authorized administrator login sessions.

Analytics and Performance Cookies

DSCRC may use Google Analytics or similar services to understand website traffic, page usage, visitor interactions, and website performance.

Analytics providers may collect technical information and use cookies or similar technologies. Information collected by these providers is handled according to their own privacy policies.

Advertising and Campaign Measurement

DSCRC may use Google Ads, Google Ad Grants, or similar services to promote its nonprofit programs and measure campaign effectiveness.

These services may use cookies or other technologies to understand whether someone visited the DSCRC website after viewing or selecting an advertisement.

Managing Cookies

Most browsers allow you to block, limit, or delete cookies through the browser settings. Blocking certain cookies may affect how parts of the website function.

Third-party analytics, advertising, embedded content, and social media providers may collect information about online activity over time and across different websites or online services.

How We Share Information

DSCRC does not sell or rent personal information.

We may share information with the following categories of recipients when reasonably necessary:

Website and Technology Providers

Information may be processed by companies that provide website hosting, security, analytics, email, form processing, data storage, maintenance, and related technical services.

Appointment Providers

Appointment information may be shared with or processed through SimplyBook.me or another scheduling service used by DSCRC.

Donation and Payment Providers

Donation information may be processed through Zeffy or another fundraising and payment service. These providers process transactions, send receipts, and maintain transaction records.

Volunteer Management Providers

Volunteer information may be processed through Civic Champs or another service used to coordinate volunteers, schedules, training, and volunteer hours.

Community and Program Partners

Information may be shared with Three Square Food Bank, the Three Square Oasis system, or other program partners when needed to register guests, provide requested assistance, prevent duplicate records, administer programs, or satisfy program reporting requirements.

Professional and Administrative Providers

Information may be shared with accountants, auditors, insurance providers, legal advisors, consultants, and other professionals assisting DSCRC.

Legal and Safety Disclosures

DSCRC may disclose information when reasonably necessary to:

Comply with applicable law, a court order, or a lawful government request
Protect the rights, property, or safety of DSCRC or another person
Investigate suspected fraud, abuse, or unlawful activity
Protect the security and integrity of DSCRC systems
Respond to an emergency

With Your Permission

We may share information for another purpose when you authorize or request the disclosure.

Third-Party Websites and Embedded Content

The DSCRC website may contain links to or embedded content from third-party websites, including:

SimplyBook.me
Zeffy
Civic Champs
Google
Facebook
Instagram
Community partner websites
Other external services

Selecting an external link may take you away from the DSCRC website. Third-party websites may collect information, place cookies, or monitor your interaction with their services.

DSCRC does not control the privacy, security, or data-handling practices of independently operated third-party websites. You should review the privacy policy of any external service before submitting personal information.

How Long We Retain Information

DSCRC retains personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

The nature of the communication or request
Appointment and service administration needs
Volunteer coordination and recordkeeping
Donation, accounting, and tax requirements
Grant or partner reporting requirements
Fraud prevention and website security
Applicable legal obligations
DSCRC’s legitimate organizational needs

Some information may remain temporarily in website backups or archived records after it is removed from active systems.

Data Security

DSCRC uses reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, email system, online form, or data transmission method can be guaranteed to be completely secure. Visitors should use care when deciding what information to submit electronically.

Your Privacy Choices and Requests

You may contact DSCRC to request that we:

Provide information about personal data we maintain about you
Correct inaccurate or incomplete information
Delete information that is no longer needed
Stop certain communications
Address a privacy-related concern

DSCRC may need to verify your identity before completing a request. We may also retain information when required for legal, accounting, security, program administration, or recordkeeping purposes.

Requests may be submitted to:

Email: Pantry@DSCRC.org
Phone: (725) 295-1180
Mail: 120 N. Pavilion Center Drive, Las Vegas, NV 89144

Nevada Privacy Requests

DSCRC does not sell personal information as that term is defined under applicable Nevada privacy law.

Nevada residents may submit a verified privacy or sale opt-out request using the contact information above. Because DSCRC does not sell personal information, an opt-out request will generally confirm DSCRC’s existing practice.

Communication Preferences

You may ask DSCRC to stop sending nonessential email communications by replying to the email or contacting us directly.

Service-related communications, appointment confirmations, donation receipts, and administrative messages may still be sent when needed to complete a request or maintain required records.

Children’s Privacy

The DSCRC website is intended for a general audience and is not directed specifically to children under 13.

Parents, guardians, and adult household members may provide information concerning children when requesting food assistance or family services. DSCRC does not knowingly collect personal information directly from a child under 13 through the website without appropriate parental or guardian involvement.

A parent or guardian who believes a child submitted personal information through the website may contact DSCRC to request its review or removal.

Changes to This Privacy Policy

DSCRC may update this Privacy Policy when website features, programs, service providers, or legal requirements change.

The revised policy will be posted on this page with a new “Last Updated” date. When changes are material, DSCRC may also provide an additional notice on the website or through another appropriate communication method.

Continued use of the website after an updated policy is posted means the updated policy will apply to information collected after its effective date.

Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be directed to: